FAQs
- What are the benefits of using FROGBOX?
CONVENIENCE: We deliver your moving boxes and other moving supplies and pick them up. FROGBOXES come pre-assembled so you don’t need to spend hours building and taping cardboard boxes. Our plastic moving boxes are water resistant.
AFFORDABILITY: FROGBOX plastic moving boxes save you time and money.
SUSTAINABLE: Cardboard boxes and paper waste is a huge problem in our landfills –FROGBOX is a zero waste moving system.
- Why don’t I just find used boxes?
Used moving boxes are a more sustainable solution than buying new. However, cardboard moving boxes absorbs lots of dirt, bacteria and other things you really don’t want on your stuff. Each FROGBOX plastic moving box is thoroughly cleaned after each use. Our drop off and pick-up service also means you’re not driving all over the city picking up boxes.
- How do I pay?
We accept Debit, Visa, MC, Amex, Cheque or Cash. Our drivers have mobile payment terminals and will collect payment upon delivery.
- Will I receive a phone call from FROGBOX?
Yes! We will give you a call to confirm details before your delivery. You will also receive a confirmation email when you place your order. Please don't hesitate to call us if you have any questions.
- Can I keep my FROGBOXES longer if I need too?
Yes, please give us a call as soon as you know you may need your plastic moving boxes and moving supplies longer. We can typically accommodate extension requests. Additional charges may apply.
- Does the delivery fee cover both delivery and pickup?
Yes, the fee covers both pickup and delivery of plastic moving boxes and other moving supplies such as dollies.
- Is FROGBOX a moving company?
No, moving is up to you. We make it easier on you, your wallet and the environment. Please let us know if you would like help selecting a reputable moving company in the Greater Vancouver and Greater Seattle areas.
- How big are the boxes?
FROGBOX plastic moving boxes are 2.4 cubic feet (70 liters). They are 24 inches by 20 inches by 12 inches. For and idea of how much of your stuff fits in a FROGBOX plastic moving box check out our products page. If you’d like help with estimating how many moving boxes you need please call us.
- How does FROGBOX deliver and pickup the boxes?
Our biodiesel FROGBOX truck and driver will deliver your plastic moving boxes and other moving supplies to you. They stack neatly inside of each other and don’t require any assembly. Our driver will deliver the moving boxes and supplies right inside your house.
- What are wardrobe boxes?
They are similar to cardboard wardrobe boxes except they are made of plastic and can be re-used hundreds of times. They make it possible to hang clothing like a closet, and move the whole box with hanging clothes inside. FROGBOX plastic wardrobe boxes are 21 inches by 24 inches by 48 inches.
- How are we helping the environment by using FROGBOX?
Each FROGBOX plastic moving box will be re-used hundreds of times before being fully recycled. They are made of easy to recycle High Density Poly Ethylene, that is strong sturdy and all around the best choice for moving boxes. Cardboard moving boxes are used on average less than two times before being recycled or disposed of. The EPA states that re-use is much better than recycling because recycling takes a lot of energy. Therefore using FROGBOXES greatly reduces your environmental footprint. FROGBOX is a zero waste moving system –all of the products we provide are either re-used or recycled.
- How can you help FROGBOX?
Tell your friends and family about us! Every time someone uses FROGBOX we reduce the number of trees being cut down to make cardboard moving boxes. Besides that, it’s just a more convenient and affordable way to move.
- Why use FROGBOX?
Because it is more CONVENIENT, more AFFORDABLE and more SUSTAINABLE than the alternative!
